22:31

S01:E04 Mar 18, 2025

ONE AI DEEP DIVE - EP FOUR- AI FIRST CX

Paradigm shift The end of an era: Customer service trends as we know them are dead.There has been gradual trends in customer service for years, but AI represents a “paradigm shift” – a disruption so great that it permanently changed the trajectory. [Data and report cited in podcast can be downloaded here :](Data and report cited in podcast can be downloaded here : https://transformation.intercom.com/?utm_source=event&utm_medium=internal&utm_campaign=20250128_all_wc_all_global_enus_all_all_all_cst25&utm_term=websitenav) We’ve moved beyond trends and into a transformed world of AI-first customer service, and we must learn to adapt in order to survive.

22:27

S01:E04 Mar 5, 2025

ONE AI DEEP DIVE PODCAST - EP 4- AI MANIFESTO

IN EPISODE 4, We examine Mark Lacey’s groundbreaking “AI MANIFESTO,” where he blows the lid off mind control tech and addresses the current human condition at the crossroads of AI and human consciousness. He argues for a call to action for self-reflection and presents HARMONALISM, a novel philosophy that guides AI to enable more freedom for humanity and helps you create a personal firewall of protection.

18:22

S01:E03 Mar 1, 2025

ONE AI DEEP DIVE PODCAST EP: THREE - ENTERPRISE AGENTS

EPISODE THREE ENTERPRISE MIDDLEWARE ADF _WHAT IS AI DEVELOPMENT FRAMEWORK AI AGENT STACK PRACTITIONER LEVEL DATA INTERGRATION _ MODEL SERVICES 15:00 MINUTES

19:09

S01:E02 Mar 1, 2025

ONE AI DEEP DIVE PODCAST EP: TWO - AI AGENTS

EPISODE TWO - AI AGENTS -WHAT ARE AT AGENTS VS. LLM ASSISTANTS _AI AGENTIFICAYION _RISKS AND CHALLENGES _USE CASES 19:00 MINUTES “You are entering a world where artificial intelligence comes to life. Your companion in this expedition - your next stop, the ONE AI DEEP DIVE PODCAST.

20:29

S01:E01 Mar 1, 2025

ONE AI DEEP DIVE EP: ONE - AI TRAINING AND RaG

Episode One _ AI For Business and training LLM using RaG Retrieval Augmentation Generation to unlock the power of AI trained in your data, for customer service, document intelligence and Agents. “You are entering a world where artificial intelligence comes to life. Your companion in this expedition - your next stop, the ONE AI DEEP DIVE PODCAST.